frequently asked questions
What products and services do you provide?
Our background check products include:
- Nationwide Criminal Database Searches
- Sex Offender Registry
- County/State/Federal/Civil Court records
- Credit Reports
- SSN Trace/Address History
- Employment Verification and Reference Checks
- Education/Degree Verification
- Driving records
- Eviction records
- Fingerprinting
- Criminal Record Monitoring
- Many more industry-specific and additional searches are available, contact us with any specific needs
We offer DOT and non-DOT drug testing services with a network of over 7800 collection sites nationwide.
How do I order a background check?
Our clients have access to our secure online system where orders can be placed electronically anytime, day or night. Batch, XML or spreadsheet uploading as well as other ordering options are available. Our system is also compatible with many industry leading applicant tracking (ATS) and property management programs, allowing orders to originate within the program you are already using for onboarding.
How do I get the results?
Completed results can be viewed within our secure web portal. Automatic email notifications and other reporting options are available for your convenience.
How quickly will I get the results?
Most reports are returned instantly, while others may take longer. The majority of our searches are complete and ready for your review in less than 48 hours.
What are the capabilities or features of your system?
Too many to list! Our system is secure, intuitive and highly customizable to your needs. Contact us today to schedule a demo.
Can your system integrate into our HR applicant tracking or property management software?
Our online system is ready to connect and integrate seamlessly with many of the industry leading applicant tracking and property management systems.
Can I customize my own screening package?
Yes! Our a la carte ordering system allows you to customize for any position. We can also customize packages for a more standardized screening protocol. Please contact an account manager today to discuss which products may be recommended for the positions you are filling.
How much does a background check cost?
The cost of a background check depends on the products ordered. Contact us for pricing details - volume discounts are available. Our prices almost always beat the competition!
Are there any minimums, membership fees or commitments?
Depending on your location and reporting needs, a one-time setup fee may apply. We do not require any membership fees or monthly/annual minimums. Our clients have the option to cancel at any time without penalty. We believe that loyalty is earned by providing high quality services at great prices, not by locking clients into a contract.